Introduction
The Precium Reconciliation Service provides automated transaction reconciliation between your payment processing activity and settlement data. This service generates daily report files that enable you to track transactions through the complete payment lifecycle, from authorization to bank settlement.
This documentation covers the structure, format, and interpretation of reconciliation report files to ensure accurate financial reporting and streamlined operations.
Report Types Overview
The reconciliation system produces three distinct report types, each serving a specific purpose in the reconciliation workflow:
| Report Type | Purpose | Settlement Required |
|---|---|---|
| Recon File | Primary reconciliation output with full settlement data | Yes |
| Markoff File | Transaction activity reconciled between gateways and providers | No |
| Exception File | Transactions that could not be reconciled within expected timeframe | Partial data |
When to Use Each Report
File Format Specifications
Common Rules
All reconciliation files follow these formatting standards:
| Attribute | Specification |
|---|---|
| Encoding | UTF-8 |
| Header Row | Always included |
| Delimiter | Comma (,) |
| Escape Character | Double quotes (") for values containing commas |
| Line Terminator | CRLF (\r\n) |
| Timezone | UTC |
Data Type Formats
| Data Type | Format | Example |
|---|---|---|
| Date | YYYY-MM-DD | 2026-01-15 |
| Datetime | YYYY-MM-DD HH:MM | 2026-01-15 14:30 |
| Decimal | #.#### (4 decimal places) | 1234.5678 |
| UUID | 36-character string | a1b2c3d4-e5f6-7890-abcd-ef1234567890 |
| Boolean | True / False | True |
| Currency | ISO 4217 | ZAR, USD, EUR |
| Country | ISO 3166-1 alpha-2 | ZA, US, GB |
Special Formatting Notes
Numeric Strings: Values intended to be interpreted as strings (not numbers) are prepended with a single quote (') to prevent spreadsheet applications from reformatting them.
'0012345678,Card Reference,...Empty Values: Fields without data are represented as empty strings between delimiters:
field1,field2,,field4Multi-Value Fields: Some fields (like bank_statement_line_item) may contain multiple values separated by commas within the quoted field:
"value1,value2,value3"Recon file fields
The field tables that were here described Recon File Specification v1.0.
The current file is v3.0, and almost every column was renamed between the
two. purchase_id is now gateway_transaction_id, auth_code is now
transaction_auth_code, and settlement_id and related_to_purchase no
longer exist.
The current schema, the parsing rules and a version mapping are on Reconciliation files.
Markoff File
Description
The Markoff File contains transaction data that has been reconciled between Precium’s gateways and payment providers. This file represents all transaction actions within the reporting timeframe, regardless of settlement status.
Key Characteristics:
- Settlement to Precium is not required for inclusion
- Serves as a transaction activity log
- Useful for tracking transactions before settlement data is available
Use Cases
- Daily transaction activity monitoring
- Pre-settlement transaction verification
- Operational reporting
- Transaction volume analysis
Field Specification
The Markoff File shares the same field structure as the Recon File across Merchant & Brand Identification, Transaction Identification, Precium Invoicing, Provider & Acquirer Information, Transaction Details, Settlement Information, Settlement Amounts, and Internal Revenue Tracking sections.
Note: The Markoff File does not include Bank Statement Reconciliation fields.
Exception File
Description
The Exception File contains transaction records that could not be reconciled successfully within the normal or expected reconciliation timeframe.
Key Characteristics:
- Contains transactions with incomplete reconciliation
- Data is populated on a best-effort basis (partial data expected)
- May require manual investigation or subsequent automated processing
Use Cases
- Identifying reconciliation issues
- Manual investigation triggers
- Tracking unresolved transactions
Field Specification
The Exception File includes all standard fields plus extended Precium Invoicing fields:
| Field | Type | Format | Description |
|---|---|---|---|
precium_invoiced_vat | decimal | #.#### | VAT portion of invoiced amount |
precium_invoiced_incl_vat | decimal | #.#### | Total invoiced including VAT |
It also uses service_type instead of card_type and projected_settlement_date instead of projected_clearance_date.
Working with Reconciliation Files
File Naming Convention
Reconciliation files follow a consistent naming pattern:
{report_type}_{merchant_id}_{date}.csvExamples:
recon_a1b2c3d4-e5f6-7890-abcd-ef1234567890_2026-01-15.csv
markoff_a1b2c3d4-e5f6-7890-abcd-ef1234567890_2026-01-15.csv
exception_a1b2c3d4-e5f6-7890-abcd-ef1234567890_2026-01-15.csvImporting into Spreadsheet Applications
When importing reconciliation files into Excel or Google Sheets:
- Use UTF-8 encoding when importing
- Treat UUID fields as text to prevent truncation
- Note the single-quote prefix on numeric strings (Excel will display without the quote)
- Set decimal columns to 4 decimal places for accurate monetary values
Sample CSV structure
merchant_name,merchant_id,brand_name,brand_id,settlement_acquiring_bank,settlement_bank_account_number,settlement_date,gateway_transaction_id,gateway_transaction_reference,transaction_amount,transaction_currency,transaction_type,...
Acme Corp,a1b2c3d4-e5f6-7890-abcd-ef1234567890,Acme Online,b2c3d4e5-f6a7-8901-bcde-f12345678901,ABSA,'62012345678,2026-09-22,a1b2c3d4-0001-4a1a-9e16-000000000001,'WWILJH1789639210276600001,40.0000,ZAR,PURCHASE,...Full column list on Reconciliation files.
Daily Reconciliation Workflow
Handling refunds and disputes
A refund or a chargeback is a separate payment transaction with its own
gateway_transaction_id, RRN and authorisation code, and its own row carrying a
negative transaction_amount.
gateway_transaction_id,gateway_transaction_reference,transaction_type,transaction_amount
a1b2c3d4-0002-4a1a-9e16-000000000002,'EAQSFU1789639185638600002,PURCHASE,100.0000
a1b2c3d4-0003-4a1a-9e16-000000000003,'12442,REFUND,-30.0000Recon v2.1 linked a refund back to its purchase through
related_transaction_reference. That column does not exist in v3.0. Record
the linkage on your side when you make the refund call.
Transaction types
transaction_type | Description |
|---|---|
PURCHASE | Original payment transaction |
REFUND | Full or partial refund |
dispute | Chargeback or dispute |
reversal | Transaction reversal |
Settlement Amount Calculations
Understanding the relationship between settlement fields:
gross_settlement_amount
- precium_settlement_deduction_incl_vat
- settlement_provider_fees
- acquirer_settlement_deduction_incl_vat
═════════════════════════════════════════
= net_settlement_amountExample:
| Field | Amount |
|---|---|
gross_settlement_amount | 1,000.0000 |
precium_settlement_deduction_incl_vat | -25.0000 |
settlement_provider_fees | -15.0000 |
acquirer_settlement_deduction_incl_vat | -10.0000 |
net_settlement_amount | 950.0000 |
Troubleshooting
Transaction Missing from Recon File
Possible Causes:
- Settlement data not yet received from the provider
- Transaction still in processing
- Reconciliation exception occurred
Resolution:
- Check the Markoff File to confirm the transaction was processed
- Check the Exception File for reconciliation issues
- Wait for the next reconciliation cycle
- Contact support if the transaction remains missing after 3 business days
Amounts Don’t Match
Possible Causes:
- Currency conversion differences
- Fee calculation timing
- Partial refund applied
Resolution:
- Verify transaction and settlement currencies match
- Match a refund to its purchase using the linkage you recorded at refund time
- Review fee deduction fields
Exception File Contains Expected Transactions
Possible Causes:
- Provider settlement file delayed
- Bank statement not yet processed
- Data mismatch requiring investigation
Resolution:
- Transactions typically clear within 1-3 business days
- Check subsequent Recon Files for resolution
- Contact support for persistent exceptions
Data Validation Checklist
When processing reconciliation files, validate:
- File encoding is UTF-8
- All UUIDs are 36 characters
- Dates follow
YYYY-MM-DDformat - Datetimes follow
YYYY-MM-DD HH:MMformat - Decimal values have up to 4 decimal places
- Currency codes are valid ISO 4217
- Country codes are valid ISO 3166-1 alpha-2
- Boolean fields contain only
TrueorFalse
API Access
Reconciliation files can be retrieved programmatically via the Precium API.
List Available Reports
curl -X GET "https://gate.reviopay.com/api/v1/reconciliation/reports/" \
-H "Authorization: Bearer YOUR_API_KEY"Response:
{
"reports": [
{
"id": "rpt_abc123",
"type": "recon",
"date": "2026-01-15",
"merchant_id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
"file_name": "recon_a1b2c3d4_2026-01-15.csv",
"download_url": "https://...",
"created_at": "2026-01-16T06:00:00Z"
}
]
}Download Report
curl -X GET "https://gate.reviopay.com/api/v1/reconciliation/reports/{report_id}/download/" \
-H "Authorization: Bearer YOUR_API_KEY" \
-o report.csvFilter by Date Range
curl -X GET "https://gate.reviopay.com/api/v1/reconciliation/reports/?start_date=2026-01-01&end_date=2026-01-15&type=recon" \
-H "Authorization: Bearer YOUR_API_KEY"Support
For questions about reconciliation reports or to report discrepancies:
- Email: support@precium.com
- Subject Line:
[Recon] {Merchant Name} - {Issue Description} - Include: Merchant ID, affected date(s), purchase ID(s), and description of issue